PRELIMINARY INFORMATION
ARTICLE 1.1 – SELLER
Title: Ankaref İnovasyon ve Teknoloji A.Ş.
Address: Üniversiteler Mahallesi İhsan Doğramacı Bulv. İkizler Binası Kat-1 No: 3 Çankaya / Ankara
Phone : +90 312 299 21 64
Fax : +90 312 299 21 74
ARTICLE 1.2 - BUYER
The person who is a member of the www.fonriwifi.com shopping site as a customer. The address and contact information used while becoming a member is considered.
ARTICLE 2 FEATURES OF THE PRODUCT SUBJECT TO SALE
The basic features of the goods or services are stated on the site www.fonriwifi.com. You can review the basic features of the product during the campaign.
Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
The goods’/products/services type, quantity, brand/model, color, sales price, and type of payment are part of the information given at the time the order is finalized.
The shipping fee will be paid by the BUYER and is not refundable.
ARTICLE 3 GENERAL PROVISIONS
3.1) The BUYER declares that they have read and learned the basic features of the product subject to the contract, the sales price and the payment method and the preliminary information about the delivery on the www.fonriwifi.com website and that they gave the necessary confirmation in the electronic environment. The BUYER also confirms that, before the conclusion of the distance contract, the address to be given to the BUYER by the SELLER, basic features of the ordered products, the price of the products including taxes, payment and delivery information are correct and complete, by confirming this Preliminary Information electronically.
3.2) The product subject to the contract, is delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYERs residence, provided that it does not exceed the legal 30-day period.
3.3) The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
3.4) The SELLER is responsible for the delivery of the contracted product in a solid, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
3.5) The SELLER may supply a different product of equal quality and price, by informing the BUYER and by obtaining their explicit approval, before the contractual service obligation expires.
3.6) If the SELLER fails to fulfill its contractual obligations in the event that the product or service subject to the order becomes impossible to fulfill, he must inform the consumer of this situation before the contractual service obligation expires and refund the total price to the BUYER within 10 days.
3.7) This Preliminary Information Form must be confirmed electronically for the delivery of the product. If for any reason the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
3.8) In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYERs credit card by unauthorized persons after the delivery of the product, not due to the BUYERs fault, BUYER has to return the product to the SELLER within 3 days, provided that it has been delivered to them. In this case the BUYER bears the shipping expenses.
3.9) If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation or interruption of transportation, he is obligated to inform the BUYER. In this case, the BUYER may use one of their rights; cancelling the order, replacing the product subject to the contract with an equal product, if any, and/or postponing the delivery time until the obstacle is removed. In case the BUYER cancels the order, the paid amount is refunded to them in cash and in full within 10 days. If the BUYER made the payment by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. After this amount is returned to the bank, the reflection on the BUYERs accounts is completely related to the bank’s transaction process. The BUYER accepts that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned by the SELLER to the credit card to be reflected by the bank to the BUYERs account.
ARTICLE 4 RIGHT OF WITHDRAWAL
In distance contracts regarding the sale of goods, the BUYER may use its right to withdraw from the contract by rejecting the goods without any legal or criminal responsibility and without giving any reason, within 14 (fourteen) days from the date of delivery of the product (Excluding Concert and Event Tickets) to himself or the person/organization at the address indicated. In distance contracts related to service provision, this period starts on the date of signing of the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.
To exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 days and the product must not have been used in accordance with the provisions of Article 5. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)
b) The return form,
c) And the products to be returned must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to retake the goods within 20 days.
e) If there is a decrease in the value of the goods due to the BUYERs fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLERs losses at the rate of the BUYERs fault.
f) In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
g) The shipping cost paid when returning the product returned due to the right of withdrawal to the seller will be covered by the SELLER for domestic orders and by the BUYER for overseas orders.
h) The SELLER does not refund the shipping fee collected from the BUYER while selling the product.
ARTICLE 5 PRODUCTS EXEMPT FROM THE RIGHT OF WITHDRAWAL
Goods that are prepared in accordance with the wishes of the BUYER or clearly in line with his personal needs, are not suitable for return due to their nature, are in danger of spoiling quickly or are likely to expire and provided that the packaging has been opened by the BUYER, audio or video recordings, software programs and computer consumables are not suitable for return in accordance with the Regulation.
In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts are authorized in the place where the BUYER purchases the goods or services and resides, up to the value declared by the Ministry of Industry and Trade. The SELLER can make applications for complaints and objections to the arbitral tribunal or the consumer court for consumer problems in the place of residence or where he/she has purchased goods or services within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December every year. Information on the monetary limit is given below:
Effective as of 1/1/2012: a) The lower monetary limit of the consumer problems in the 5th and 6th paragraphs of the amended Article 22 of the Law on the Protection of the Consumer No. 4077, indicating that
the decisions of the arbitration committees will be binding in the upper or consumer courts, is 1,161.67 TL, b) In the third paragraph of article 5 of the Regulation on Arbitration Committees for Consumer Problems published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit for provincial arbitration committees operating in provinces with metropolitan status to be in charge and authorized to deal with disputes is 3.032.65 TL.
This Preliminary Information is made for commercial purposes.
Title: Ankaref İnovasyon ve Teknoloji A.Ş.
Address: Üniversiteler Mahallesi İhsan Doğramacı Bulv. İkizler Binası Kat-1 No: 3 Çankaya / Ankara
Phone : +90 312 299 21 64
Fax : +90 312 299 21 74
ARTICLE 1.2 - BUYER
The person who is a member of the www.fonriwifi.com shopping site as a customer. The address and contact information used while becoming a member is considered.
ARTICLE 2 FEATURES OF THE PRODUCT SUBJECT TO SALE
The basic features of the goods or services are stated on the site www.fonriwifi.com. You can review the basic features of the product during the campaign.
Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
The goods’/products/services type, quantity, brand/model, color, sales price, and type of payment are part of the information given at the time the order is finalized.
The shipping fee will be paid by the BUYER and is not refundable.
ARTICLE 3 GENERAL PROVISIONS
3.1) The BUYER declares that they have read and learned the basic features of the product subject to the contract, the sales price and the payment method and the preliminary information about the delivery on the www.fonriwifi.com website and that they gave the necessary confirmation in the electronic environment. The BUYER also confirms that, before the conclusion of the distance contract, the address to be given to the BUYER by the SELLER, basic features of the ordered products, the price of the products including taxes, payment and delivery information are correct and complete, by confirming this Preliminary Information electronically.
3.2) The product subject to the contract, is delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYERs residence, provided that it does not exceed the legal 30-day period.
3.3) The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
3.4) The SELLER is responsible for the delivery of the contracted product in a solid, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
3.5) The SELLER may supply a different product of equal quality and price, by informing the BUYER and by obtaining their explicit approval, before the contractual service obligation expires.
3.6) If the SELLER fails to fulfill its contractual obligations in the event that the product or service subject to the order becomes impossible to fulfill, he must inform the consumer of this situation before the contractual service obligation expires and refund the total price to the BUYER within 10 days.
3.7) This Preliminary Information Form must be confirmed electronically for the delivery of the product. If for any reason the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
3.8) In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYERs credit card by unauthorized persons after the delivery of the product, not due to the BUYERs fault, BUYER has to return the product to the SELLER within 3 days, provided that it has been delivered to them. In this case the BUYER bears the shipping expenses.
3.9) If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation or interruption of transportation, he is obligated to inform the BUYER. In this case, the BUYER may use one of their rights; cancelling the order, replacing the product subject to the contract with an equal product, if any, and/or postponing the delivery time until the obstacle is removed. In case the BUYER cancels the order, the paid amount is refunded to them in cash and in full within 10 days. If the BUYER made the payment by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. After this amount is returned to the bank, the reflection on the BUYERs accounts is completely related to the bank’s transaction process. The BUYER accepts that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned by the SELLER to the credit card to be reflected by the bank to the BUYERs account.
ARTICLE 4 RIGHT OF WITHDRAWAL
In distance contracts regarding the sale of goods, the BUYER may use its right to withdraw from the contract by rejecting the goods without any legal or criminal responsibility and without giving any reason, within 14 (fourteen) days from the date of delivery of the product (Excluding Concert and Event Tickets) to himself or the person/organization at the address indicated. In distance contracts related to service provision, this period starts on the date of signing of the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.
To exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 days and the product must not have been used in accordance with the provisions of Article 5. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)
b) The return form,
c) And the products to be returned must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to retake the goods within 20 days.
e) If there is a decrease in the value of the goods due to the BUYERs fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLERs losses at the rate of the BUYERs fault.
f) In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
g) The shipping cost paid when returning the product returned due to the right of withdrawal to the seller will be covered by the SELLER for domestic orders and by the BUYER for overseas orders.
h) The SELLER does not refund the shipping fee collected from the BUYER while selling the product.
ARTICLE 5 PRODUCTS EXEMPT FROM THE RIGHT OF WITHDRAWAL
Goods that are prepared in accordance with the wishes of the BUYER or clearly in line with his personal needs, are not suitable for return due to their nature, are in danger of spoiling quickly or are likely to expire and provided that the packaging has been opened by the BUYER, audio or video recordings, software programs and computer consumables are not suitable for return in accordance with the Regulation.
In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts are authorized in the place where the BUYER purchases the goods or services and resides, up to the value declared by the Ministry of Industry and Trade. The SELLER can make applications for complaints and objections to the arbitral tribunal or the consumer court for consumer problems in the place of residence or where he/she has purchased goods or services within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December every year. Information on the monetary limit is given below:
Effective as of 1/1/2012: a) The lower monetary limit of the consumer problems in the 5th and 6th paragraphs of the amended Article 22 of the Law on the Protection of the Consumer No. 4077, indicating that
the decisions of the arbitration committees will be binding in the upper or consumer courts, is 1,161.67 TL, b) In the third paragraph of article 5 of the Regulation on Arbitration Committees for Consumer Problems published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit for provincial arbitration committees operating in provinces with metropolitan status to be in charge and authorized to deal with disputes is 3.032.65 TL.
This Preliminary Information is made for commercial purposes.
DISTANCE SALES AGREEMENT
ARTICLE 1 – PARTIES
1.1 – SELLER
Title : Ankaref İnovasyon ve Teknoloji A.Ş.
Address: Üniversiteler Mahallesi İhsan Doğramacı Bulv. İkizler Binası Kat-1 No: 3 Çankaya / Ankara
Phone : +90 312 299 21 64
Fax : +90 312 299 21 74
E-mail: info@ankaref.com
1.2 – BUYER
The person who is a member of the www.fonriwifi.com shopping site as a customer.
The address and contact information used while becoming a member is taken into account.
ARTICLE 2 – SUBJECT
The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts regarding the sale and delivery of the product, of which the qualifications and sales price are stated below, which the BUYER has ordered electronically from the SELLERs website www.fonriwifi.com.
ARTICLE 3 – PRODUCT SUBJECT TO THE CONTRACT
The goods’/products/services type, quantity, brand/model, color, sales price, and type of payment are part of the information given at the time the order is finalized.
ARTICLE 4 – GENERAL PROVISIONS
4.1 The BUYER declares that they have read the preliminary information about the basic characteristics of the product on the website www.fonriwifi.com, subject to the contract, the sales price including all taxes, the method of payment and delivery, that the costs of this will be borne by the BUYER, the duration of the delivery and the full trade name, full address and contact information of the SELLER and that they have given the necessary confirmation in the electronic environment.
The BUYER also confirms that, before the conclusion of the distance contract, the address to be given to the Consumer by the Seller, basic features of the ordered products, the price of the products including taxes, payment and delivery information are correct and complete, by confirming this contract electronically.
4.2) The product subject to the contract, is delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYERs residence, provided that it does not exceed the legal 30-day period. Any shipping fee regarding the delivery shown in Article 3 will be borne by the BUYER and will be reflected under the name of "Shipping Fee" on the invoice for their order.
4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4) The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
4.5) The SELLER is responsible for the delivery of the contracted product in a solid, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
4.6 The SELLER may supply a different product of equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is based on a justified reason.
4.7 If the SELLER fails to fulfill its contractual obligations in the event that the product or service subject to the order becomes impossible to fulfill, he must notify the consumer of this situation before the contractual service obligation expires and may supply the BUYER with a different product with equal quality and price.
4.8 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If for any reason the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.9 The BUYER accepts and undertakes that the credit card information they have stated in the system during shopping is correct and that they bear all legal and criminal legal responsibility arising from the use of this credit card. In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYERs credit card by unauthorized persons after the delivery of the product, not due to the BUYERs fault, BUYER must send the product to the SELLER within 3 days, provided that it has been delivered to them. In this case the BUYER bears the shipping expenses. If the BUYER does not send the product back, the product price is not charged to the credit card for any reason or the product price is returned to the credit card, the Buyer accepts and undertakes that the product price will be transferred to the bank accounts of the SELLER without any warning.
4.10) If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation or interruption of transportation, he is obligated to inform the BUYER. In this case, the BUYER may use one of their rights; cancelling the order, replacing the product subject to the contract with an equal product, if any, and/or postponing the delivery time until the obstacle is removed. In case the BUYER cancels the order, the paid amount is refunded to them in cash and in full within 10 days.
4.11 The points given to the customer by the SELLER through a campaign are only valid for one shopping transaction. These points are non-refundable even if the product is returned.
If the BUYER made the payment by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. After this amount is returned to the bank, the reflection on the BUYERs accounts is completely related to the bank’s transaction process. The BUYER accepts that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned by the SELLER to the credit card to be reflected by the bank to the BUYERs account.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw without having to show any reason within 14 days from the delivery of the product subject to the contract to themselves or the person/organization at the address indicated.
However, the right cannot be exercised for products prepared, offered for sale and/or imported for certain days such as New Years Day, holidays, mothers day, campaigns, promotional products. The BUYER accepts these conditions and carries out the shopping transaction.
To exercise the right of withdrawal, a notification must be given to the SELLER by fax or e-mail within 14 days and the product must not have been used in accordance with the provisions of Article 6. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)
b) The return form,
c) And the products to be returned must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any. The product price is returned to the BUYER within 10 days following the receipt of these documents to the SELLER.
The shipping cost of the product returned due to the right of withdrawal shall be borne by the SELLER in domestic orders and by the BUYER in international orders. The SELLER does not refund the shipping fee collected from the BUYER while selling the product.
When returning the product to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned (to ensure consistency in our accounting records) and will be borne by the BUYER. In case the invoice is not sent to the SELLER with the product or within 5 days at the latest from the delivery of the product, no refund will be made, and the product will be sent back to the BUYER in the same way with a counter payment. On the invoice to be returned with the product, the phrase "return invoice" must be written and signed by the BUYER.
ARTICLE 6 – PRODUCTS EXEMPT FROM THE RIGHT OF WITHDRAWAL
Due to their nature, the return of disposable products, reproducible software and programs, products that deteriorate quickly or that are likely to expire are not accepted for return.
ARTICLE 7 – DEBTORS DEFAULT
In case of default of the BUYER, the BUYER agrees to pay the loss and damage of the SELLER due to the delayed performance of the debt. In cases where the BUYERs default is caused by the SELLERs fault, the BUYER shall not be obliged to meet any claim for loss or damage.
ARTICLE 8 – JURISDICTION
In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts are authorized in the place where the BUYER purchases the goods or services and resides, up to the value declared by the Ministry of Industry and Trade.
The SELLER can make applications for complaints and objections to the arbitral tribunal or the consumer court for consumer problems in the place of residence or where he/she has purchased goods or services within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December every year. Information on the monetary limit is given below:
Effective as of 28/05/2014;
a)Pursuant to Article 68 of the Consumer Protection Law No. 6502, it is obligatory to apply to district consumer arbitration committees in disputes whose value is less than two thousand Turkish Liras, to provincial consumer arbitration committees in disputes below three thousand Turkish liras, and to provincial consumer arbitration committees in disputes between two thousand Turkish liras and three thousand Turkish liras in metropolitan provinces. No application can be made to consumer arbitration committees for disputes above these values.
b) In case of disputes above the specified value, it is necessary to apply to the Consumer Court, and in places where there is no Consumer Court, it is necessary to apply to the Civil Courts of First Instance as a Consumer Court.
This preliminary information is made for commercial purposes.
Please note: Before signing the shipping confirmation, please check whether your package has been damaged due to transportation. If there is any damage to your package for any reason, please return the parcel to the cargo officer without signing any documents related to the delivery. Your new products will be sent by us immediately. www.fonriwifi.com is not responsible for damages or deficiencies of the products in the case of accepting the products with damaged packages.
15. All these terms and conditions are subject to Turkish Law.
1.1 – SELLER
Title : Ankaref İnovasyon ve Teknoloji A.Ş.
Address: Üniversiteler Mahallesi İhsan Doğramacı Bulv. İkizler Binası Kat-1 No: 3 Çankaya / Ankara
Phone : +90 312 299 21 64
Fax : +90 312 299 21 74
E-mail: info@ankaref.com
1.2 – BUYER
The person who is a member of the www.fonriwifi.com shopping site as a customer.
The address and contact information used while becoming a member is taken into account.
ARTICLE 2 – SUBJECT
The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts regarding the sale and delivery of the product, of which the qualifications and sales price are stated below, which the BUYER has ordered electronically from the SELLERs website www.fonriwifi.com.
ARTICLE 3 – PRODUCT SUBJECT TO THE CONTRACT
The goods’/products/services type, quantity, brand/model, color, sales price, and type of payment are part of the information given at the time the order is finalized.
ARTICLE 4 – GENERAL PROVISIONS
4.1 The BUYER declares that they have read the preliminary information about the basic characteristics of the product on the website www.fonriwifi.com, subject to the contract, the sales price including all taxes, the method of payment and delivery, that the costs of this will be borne by the BUYER, the duration of the delivery and the full trade name, full address and contact information of the SELLER and that they have given the necessary confirmation in the electronic environment.
The BUYER also confirms that, before the conclusion of the distance contract, the address to be given to the Consumer by the Seller, basic features of the ordered products, the price of the products including taxes, payment and delivery information are correct and complete, by confirming this contract electronically.
4.2) The product subject to the contract, is delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYERs residence, provided that it does not exceed the legal 30-day period. Any shipping fee regarding the delivery shown in Article 3 will be borne by the BUYER and will be reflected under the name of "Shipping Fee" on the invoice for their order.
4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4) The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
4.5) The SELLER is responsible for the delivery of the contracted product in a solid, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
4.6 The SELLER may supply a different product of equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is based on a justified reason.
4.7 If the SELLER fails to fulfill its contractual obligations in the event that the product or service subject to the order becomes impossible to fulfill, he must notify the consumer of this situation before the contractual service obligation expires and may supply the BUYER with a different product with equal quality and price.
4.8 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If for any reason the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.9 The BUYER accepts and undertakes that the credit card information they have stated in the system during shopping is correct and that they bear all legal and criminal legal responsibility arising from the use of this credit card. In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYERs credit card by unauthorized persons after the delivery of the product, not due to the BUYERs fault, BUYER must send the product to the SELLER within 3 days, provided that it has been delivered to them. In this case the BUYER bears the shipping expenses. If the BUYER does not send the product back, the product price is not charged to the credit card for any reason or the product price is returned to the credit card, the Buyer accepts and undertakes that the product price will be transferred to the bank accounts of the SELLER without any warning.
4.10) If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation or interruption of transportation, he is obligated to inform the BUYER. In this case, the BUYER may use one of their rights; cancelling the order, replacing the product subject to the contract with an equal product, if any, and/or postponing the delivery time until the obstacle is removed. In case the BUYER cancels the order, the paid amount is refunded to them in cash and in full within 10 days.
4.11 The points given to the customer by the SELLER through a campaign are only valid for one shopping transaction. These points are non-refundable even if the product is returned.
If the BUYER made the payment by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. After this amount is returned to the bank, the reflection on the BUYERs accounts is completely related to the bank’s transaction process. The BUYER accepts that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned by the SELLER to the credit card to be reflected by the bank to the BUYERs account.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw without having to show any reason within 14 days from the delivery of the product subject to the contract to themselves or the person/organization at the address indicated.
However, the right cannot be exercised for products prepared, offered for sale and/or imported for certain days such as New Years Day, holidays, mothers day, campaigns, promotional products. The BUYER accepts these conditions and carries out the shopping transaction.
To exercise the right of withdrawal, a notification must be given to the SELLER by fax or e-mail within 14 days and the product must not have been used in accordance with the provisions of Article 6. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)
b) The return form,
c) And the products to be returned must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any. The product price is returned to the BUYER within 10 days following the receipt of these documents to the SELLER.
The shipping cost of the product returned due to the right of withdrawal shall be borne by the SELLER in domestic orders and by the BUYER in international orders. The SELLER does not refund the shipping fee collected from the BUYER while selling the product.
When returning the product to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned (to ensure consistency in our accounting records) and will be borne by the BUYER. In case the invoice is not sent to the SELLER with the product or within 5 days at the latest from the delivery of the product, no refund will be made, and the product will be sent back to the BUYER in the same way with a counter payment. On the invoice to be returned with the product, the phrase "return invoice" must be written and signed by the BUYER.
ARTICLE 6 – PRODUCTS EXEMPT FROM THE RIGHT OF WITHDRAWAL
Due to their nature, the return of disposable products, reproducible software and programs, products that deteriorate quickly or that are likely to expire are not accepted for return.
ARTICLE 7 – DEBTORS DEFAULT
In case of default of the BUYER, the BUYER agrees to pay the loss and damage of the SELLER due to the delayed performance of the debt. In cases where the BUYERs default is caused by the SELLERs fault, the BUYER shall not be obliged to meet any claim for loss or damage.
ARTICLE 8 – JURISDICTION
In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts are authorized in the place where the BUYER purchases the goods or services and resides, up to the value declared by the Ministry of Industry and Trade.
The SELLER can make applications for complaints and objections to the arbitral tribunal or the consumer court for consumer problems in the place of residence or where he/she has purchased goods or services within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December every year. Information on the monetary limit is given below:
Effective as of 28/05/2014;
a)Pursuant to Article 68 of the Consumer Protection Law No. 6502, it is obligatory to apply to district consumer arbitration committees in disputes whose value is less than two thousand Turkish Liras, to provincial consumer arbitration committees in disputes below three thousand Turkish liras, and to provincial consumer arbitration committees in disputes between two thousand Turkish liras and three thousand Turkish liras in metropolitan provinces. No application can be made to consumer arbitration committees for disputes above these values.
b) In case of disputes above the specified value, it is necessary to apply to the Consumer Court, and in places where there is no Consumer Court, it is necessary to apply to the Civil Courts of First Instance as a Consumer Court.
This preliminary information is made for commercial purposes.
Please note: Before signing the shipping confirmation, please check whether your package has been damaged due to transportation. If there is any damage to your package for any reason, please return the parcel to the cargo officer without signing any documents related to the delivery. Your new products will be sent by us immediately. www.fonriwifi.com is not responsible for damages or deficiencies of the products in the case of accepting the products with damaged packages.
15. All these terms and conditions are subject to Turkish Law.